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Business Development Associate – Sales

We are inviting you to join our Business Development Team at Northside Toyota!

We have positions available within our Sales BDC and would love to have the right candidates join us to continue to enhance our outstanding customer service!

Duties:

  • Working closely with the sales department to ensure the highest level of customer service
  • Making sales appointments, including specific campaigns and sales
  • Developing and executing internet and phone campaigns
  • Following up on all internet inquiries
  • Contacting clients via e-mail and telephone to schedule a sales appointment
  • Providing reports to management
  • Making customer follow up calls to ensure complete customer satisfaction
  • Along with those listed above, any other duties assigned by management to maintain the highest level of customer satisfaction

This job might be right for you if:

  • You have a high level of integrity and accountability
  • You have the ability to exceed our customers' expectations as well as those of Northside Toyota
  • You are a team player as you will be working along side an entire team of automotive professionals to ensure the very best customer experience
  • You have the ability to multi-task in a fast-paced environment
  • You have strong communication skills, both oral and written
  • You have a coachable personality, and the desire to continually improve
  • You have a pleasant and engaging phone persona
  • Previous call centre experience is an asset, however not mandatory

Location: Northside Toyota | Full-Time

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Front Desk Receptionist

Northside Toyota is looking for a receptionist.

The successful individual will be required to perform a variety of administrative and clerical tasks.
A receptionist plays a vital role within our company, so it is essential the successful candidate understand the importance of providing exceptional customer service.

In order to be successful in this position the following skills are a must:

  • Attention to detail is imperative
  • The ability to multitask
  • Able to properly direct incoming calls to the proper departments
    be comfortable with a multi-line telephone
  • Must be proficient in Microsoft office
  • The ability to conduct yourself in a positive, professional manner

The successful candidate must be motivated, punctual and able to work both independently and in a team environment.

Responsibilities:

  • Greet customers and answer a multi-line telephone in a polite,
    professional manner
  • Perform other clerical duties such as filing, photocopying,
    transcribing and faxing
  • Process payments, take vehicle deposits and refunds for both
    Other duties assigned by the Service and Sales Manager

Please note the hours required are Monday-Friday 7:30 to 3:00 and every second Saturday 9:30-4:00 (not including July, August or long weekends).

We wish to thank all applicants for their interest, but advise only those selected for an interview will be contacted.

Location: Northside Toyota | Full-Time

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Assistant Service Manager

Northside Toyota is seeking an individual to join our Service Department as an Assistant Service Manager.

*Past Service experience is a requirement

In order to be the proper fit for this position the right candidate will have to possess good analytical skills, as well as good people skills.
Duties:

  • Preparing Repair Orders by describing symptoms, problems and causes discovered, as well as any repairs or services required
  • Explaining all repairs and services necessary to customers
  • Diagnosing customers concerns and ensuring necessary repairs have been made
  • Maintaining customer rapport by explaining estimates and expected return of vehicle, obtaining customer's approval of estimates, answering questions and concerns
  • Providing support to the Service Manager

The ideal candidate will tactfully handle any customer inconveniences, misunderstandings or complaints. Our goal is to ensure that these issues are handled fairly and promptly with genuine concern.

We strive to offer consistent a high-level customer experience while meeting the objectives of the dealership.

Location: Northside Toyota | Full-Time

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General Application

Your desired position isn't posted? No problem, just click apply now below and send us your resume. We are always on the hunt for qualified people to join our team in all departments.

Location: Northside Toyota

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