Delivery Specialist
Job Description
We want you to join our growing team at Northside Toyota!
Join our successful Toyota dealership and as a Delivery Specialist and we will help you on the path to success from your very first day.
You will have ongoing training opportunities to become a member of our family that values our people, their work and life goals, and their participation in the VERY BEST guest experience.
We are looking for a Delivery Specialist who:
- Has superior customer service skills, a professional manner and an outgoing personality
- Has energy and enthusiasm to be part of a growing business
- Has the ability to work individually or as part of a team
- Is detail-oriented and organized with excellent verbal and written communication skills
- Has good problem solving and time management skills
Duties and responsibilities:
- Review all safety sense features and vehicle components with new vehicle buyers
- Walk the customer through connectivity and bluetooth options with their mobile devices
- Download the Toyota app to customers phones when applicable
- Review the contract to ensure that the vehicle is delivered as ordered
- Welcome and greet customers and answer questions in a prompt manner
- Give customers a tour of the service area and introduce them to the Service Advisors
- Follow all safety policies and procedures as set out by the company
- Perform other related duties as assigned
Our team members enjoy:
- Working at a fun, vibrant, exciting, respectful dealership
- Building excitement - ensuring every customer touchpoint is professional, yet fun
- High demand, award-winning vehicles that drive customers to the dealership
Experience:
- At least 1 year of customer service is ideal
- Valid ‘G’ driver’s license, with clean driving record
- Strong attention to detail with excellent customer service, communication and interpersonal skills
- Ability to meet the physical demands of the position, including walking, crouching, bending, and standing for extended periods of time
- Self-motivated, independent and a team player with a sense of urgency and ability to adapt to a fast-paced working environment
- Willing and able to work flexible shifts in support of the business needs
- Excellent verbal and written English skills
Job Types: Full-time, Permanent
Location: Northside Toyota | Full Time