Delivery Specialist

Job Description

We want you to join our growing team at Northside Toyota!

Join our successful Toyota dealership and as a Delivery Specialist and we will help you on the path to success from your very first day.

You will have ongoing training opportunities to become a member of our family that values our people, their work and life goals, and their participation in the VERY BEST guest experience.

We are looking for a Delivery Specialist who:

  • Has superior customer service skills, a professional manner and an outgoing personality
  • Has energy and enthusiasm to be part of a growing business
  • Has the ability to work individually or as part of a team
  • Is detail-oriented and organized with excellent verbal and written communication skills
  • Has good problem solving and time management skills

Duties and responsibilities:

  • Review all safety sense features and vehicle components with new vehicle buyers
  • Walk the customer through connectivity and bluetooth options with their mobile devices
  • Download the Toyota app to customers phones when applicable
  • Review the contract to ensure that the vehicle is delivered as ordered
  • Welcome and greet customers and answer questions in a prompt manner
  • Give customers a tour of the service area and introduce them to the Service Advisors
  • Follow all safety policies and procedures as set out by the company
  • Perform other related duties as assigned

Our team members enjoy:

  • Working at a fun, vibrant, exciting, respectful dealership
  • Building excitement - ensuring every customer touchpoint is professional, yet fun
  • High demand, award-winning vehicles that drive customers to the dealership

Experience:

  • At least 1 year of customer service is ideal
  • Valid ‘G’ driver’s license, with clean driving record
  • Strong attention to detail with excellent customer service, communication and interpersonal skills
  • Ability to meet the physical demands of the position, including walking, crouching, bending, and standing for extended periods of time
  • Self-motivated, independent and a team player with a sense of urgency and ability to adapt to a fast-paced working environment
  • Willing and able to work flexible shifts in support of the business needs
  • Excellent verbal and written English skills

Job Types: Full-time, Permanent

Location: Northside Toyota | Full Time