Head of Valet Service

Head of Valet Service

Our Team Members Enjoy

  • Working at a fun, vibrant, and reputable dealership
  • Being part of a team where you are appreciated and respected
  • Satisfying customers with a first-class service experience


  • Manage valet team, set expectations, goals and targets, perform performance reviews, provide training and feedback and oversee daily operations
  • Sales role - Selling tire packages, detail packages, polishing, scratch or dent removal, window wipers, accessories and more services
  • Quality Control on all customer vehicles
  • Welcome and greet customers upon arrival to the dealership - First touch point
  • Answer questions and concerns in a prompt and professional manner
  • Walk around and inspect each vehicle before taking possession
  • Mark tickets of any findings of scratches, dents or damages
  • Review the maintenance menu
  • Escort customer to the service area as well as back to their vehicle upon completion
  • Direct staff to wash and vacuum vehicles
  • Ensure all vehicle keys are clearly identified and stored in the designated location
  • Follow all safety measures
  • Obey all traffic policies and safe driving practices
  • Report any known accidents
  • Perform other duties as assigned


  • Past customer service and sales experience is an asset
  • Must have a valid driver's licence with clean driving record
  • Strong attention to detail with excellent customer service and communication skills
  • Ability to meet the physical demands, pace, crouching, bending, and standing for extended periods
  • Be able to work in a team environment and support one common goal
  • Willing to work flexible shifts/hours
  • Willingness to learn in a fast pace environment

Salary: Negotiable based on experience

Application deadline: 2021-03-26

Expected start date: 2021-04-12

Salary: Up to $20.00 per hour

Location: Northside Toyota